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Now Office 365 Getting Smarter With Artificial Intelligence (AI) and Dynamic 365 Feature

Today Morning, I had across one news regarding Office 365 new features which I want to share with everyone. The opportunity plans like bringing more intelligence with Artificial Intelligence (AI) and Dynamic 365 tools for smarter Office 365 discussed in Microsoft’s Ignite conference in Atlanta attended by 23,000 IT professionals.

Upcoming Office 365 services will provide and help to users following features are as follows:-

  1. Provide outline and templates for any topic through PowerPoint and Sway’s Quick Starter. (Coming later this year)
  2. Transform data from Excel to Bing-powered map. (Coming later this year)
  3. Find relevant content inside their companies from Outlook and Word.
  4. Get updates by Dynamic 365 for the sales team. It will help sales manager to close the deal.

Microsoft upgrading their internal system using a new AI-powered virtual agent across its U.S. in the call center to resolve customer queries with better respond representative.

Source :- https://techcrunch.com/2016/09/26/microsoft-brings-new-ai-powered-features-to-office-365-and-dynamics-365/

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